This Privacy Policy explains what personal data dewa90 collects from Bangladesh players, how that data is used, who it may be shared with, and what rights you hold over your information. We are committed to handling your data with transparency, security, and respect.
Six core commitments that define how dewa90 approaches the protection of your personal data.
This Privacy Policy ("Policy") describes how dewa90 ("dewa90", "we", "us", "our"), the operator of the online gaming platform accessible at https://dewa90.bio, collects, processes, stores, and protects the personal data of individuals ("Player", "User", "you") who register for or use the dewa90 Platform.
This Policy is intended to provide you with a clear, honest account of our data practices so that you can make informed decisions about your engagement with dewa90. It applies to all personal data collected through the dewa90 website, any associated mobile-optimised pages, customer support communications, and account management processes.
By registering an account or continuing to use the dewa90 Platform, you acknowledge that you have read and understood this Policy. This Policy should be read in conjunction with our Terms & Conditions, which are available at /terms-conditions.
dewa90 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party payment and identity verification providers. The categories of personal data we collect include the following:
dewa90 uses the personal data it collects for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration & identity data, communications data |
| Age and identity verification (KYC) | Registration data, KYC documents |
| Processing deposits and withdrawals | Financial transaction data, KYC data |
| Delivering games, bonuses, and promotions | Gaming activity data, registration data |
| Fraud prevention and anti-money-laundering checks | All data categories as required |
| Responsible gaming monitoring and intervention | Gaming activity data, registration data |
| Customer support and complaint resolution | Communications data, account data |
| Platform security and technical maintenance | Technical & usage data |
| Sending opted-in promotional communications | Registration data, gaming activity data |
| Compliance with legal and regulatory obligations | All data categories as required by law |
dewa90 does not use automated decision-making or profiling processes that produce legally significant effects on individual players without human review.
dewa90 processes your personal data on the following legal grounds:
dewa90 does not sell your personal data. We may share your data with the following categories of third parties strictly for the purposes described in this Policy:
Transaction data is shared with payment service providers — including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) — solely to process deposits and withdrawals initiated by you. Each payment provider operates under its own privacy terms and is independently responsible for the data it handles.
KYC documentation may be processed by trusted third-party identity verification service providers engaged by dewa90 to assist with age and identity checks. These providers are contractually bound to use your data only for the purpose of verification and are prohibited from retaining or repurposing it.
Game providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming) may receive a session token or anonymised player identifier to facilitate game delivery. These providers do not receive your full personal identity details; only the technical data necessary to maintain your game session is transmitted.
dewa90 may be required by applicable law, court order, or lawful request from a competent authority (including financial intelligence units or law enforcement agencies) to disclose certain player data. Such disclosure will be limited strictly to what is legally required and will not constitute a breach of this Policy.
In the event of a merger, acquisition, or sale of all or part of dewa90's business assets, player data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply to your data following the transaction.
dewa90 uses cookies and similar tracking technologies to operate the Platform, maintain your session, and understand how players interact with our pages. The following types of cookies are used:
These cookies are essential for the Platform to function. They maintain your login session, remember your account preferences, and enable secure navigation. These cookies cannot be disabled without impairing the Platform's core functionality.
These cookies collect anonymised data about how players navigate the Platform — including which pages are visited most frequently and where errors occur. This information is used solely to improve Platform performance and user experience. No personally identifiable information is collected through analytics cookies.
These cookies remember your stated preferences, such as language settings or responsible gaming limits you have set, so that you do not need to re-enter them on each visit.
You may control cookie settings through your browser's privacy or settings menu. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling performance or functionality cookies will not prevent access but may affect your experience. Please consult your browser's help documentation for instructions on managing cookies specific to your browser version.
dewa90 retains your personal data for as long as your account remains open and for such period thereafter as is required by our legal, regulatory, or contractual obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is technically infeasible (e.g., data held in secure backup archives), the data is isolated from further processing until it can be deleted in the ordinary course of our backup rotation schedule.
dewa90 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
No method of electronic transmission or storage is completely secure. While dewa90 uses commercially reasonable measures to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, dewa90 will notify affected players without undue delay.
As a dewa90 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request. dewa90 will acknowledge your request within five (5) business days and respond substantively within thirty (30) days.
You have the right to request a copy of the personal data dewa90 holds about you, together with information about how it is being processed, the categories of data held, and any third parties with whom it has been shared.
If any personal data held by dewa90 is inaccurate or incomplete, you have the right to request that it be corrected or updated. Certain data (such as your registered name and date of birth) may require you to submit supporting documentation before a correction can be processed.
You may request that dewa90 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where you object to processing and there is no overriding legitimate interest. Note that erasure requests may not be fulfilled where dewa90 is required to retain data by law, including financial record-keeping obligations.
You may request that dewa90 restrict the processing of your personal data — meaning that we store it but take no further action on it — in circumstances where you contest the accuracy of the data, object to its processing, or require it to be preserved for a legal claim.
You have the right to object to the processing of your personal data where dewa90 relies on legitimate interests as its legal basis, and where you believe your rights and interests override those legitimate interests. You also have an absolute right to object to the processing of your data for direct marketing purposes at any time.
Where dewa90 relies on your consent as the legal basis for processing (primarily for marketing communications), you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal, and it does not affect the operation of your account for non-marketing purposes.
dewa90 does not knowingly collect personal data from individuals under the age of 18. The Platform is strictly intended for adults aged 18 and above. Registration requires confirmation that you meet the minimum age requirement, and age verification documents may be requested at any time to confirm eligibility.
If dewa90 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Any funds held in an account subsequently identified as belonging to a minor will be handled in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that a minor in your care has registered an account with dewa90, please contact us at [email protected] so that we can investigate and take appropriate action promptly.
The dewa90 Platform integrates with third-party services to deliver games, process payments, and operate support functions. These third-party services may collect or process certain data independently of dewa90. The following categories of third-party services are present on or connected to the Platform:
dewa90 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service with which you interact directly, including your mobile banking provider.
dewa90 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Where changes are material, we will make reasonable efforts to notify registered players by email or via a prominent notice on the Platform before the changes take effect.
The "Last updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed of any updates.
If you have concerns about any amendment to this Policy, you are entitled to exercise your data rights as described in Section 9, including the right to request deletion of your data and close your account.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by dewa90, please contact our support team using the details below. We are committed to responding to all privacy-related enquiries promptly and thoroughly.
Please note that the email address above is displayed as plain text and is not a clickable link. Copy the address and paste it into your email client to send your message. When submitting a data rights request, please include your registered username and a clear description of the right you wish to exercise so that we can process your request efficiently.
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